@Treeisme wrote:
Something went wrong. Over and over how do i swap my new phone
Reboot your phone. Then open settings and go to carrier and see if its' actually there. If it's not, open the app and try again. If it still gives you errors, contact customer service. Which phone are you trying to use now?
If you are able to log into your account, please do so. When there, on your left hand side you will see Message Centre. A new window will pop up will open up on the right side of the screen. (If you have a pop up blocker on your browser, please disable it for Public Mobile). Click on Start Chat. Enter Contact Us and follow the prompts to a CS Agent.
If you’re unable to log in, please use the following link and enter Contact Us and follow the prompts.
Public Mobile Expert Messaging
The hours of operation for this chat daily are 8am to 9pm (time zone unknown at this time). Response times are expected to be within 30 minutes but may be longer depending on volume of requests.
