The esim ($0 at activation) installation didn't work, and I had to pay $5 for the esim. How can I get this $5.60 (taxes included) refunded? The offer was $34 (40gb 5g data) including $0 esim.
Also, I used my friend's referral code but it didn't work on activation and they didn't get the "cha ching".
Solved! Go to Solution.
Yes, I was able to successfully activate my new PM account using the $5 esim that I purchased after the initial "failed" esim installation. I will follow your link to message customer support for a credit
were you finally able to successfully activate your new PM account ? If the esim was supposed to be included in the initial plan offering, I'm sure PM will credit your account for the other one you had to buy. Use this link to message customer support for their help.