Error in porting number

[Skarb]

I've been trying to port my Bell number to public mobile. The self serve worked the other day when I was on my phone, but now after I enter my number to check its eligibility, another screen loads saying generic error. 

Is anyone else havng issues or encountering this?

[Skarb]

Thanks for the reply and tips!

[will13am · Accepted solution]

@Skarb, try also clearing the browser cache, incognito mode or switching browser.  These are some of the strategies used to overcome these wonky responses from the self sents portal.

[popping]

@Skarb

PM website sometime generates that error.  Restart your browser and try it again.