06-10-2024 09:29 AM
Hi,
Ever since I switched to public mobile there are certain phone numbers I can't call. I get this automated message 8B1 your call cannot be completed .... I tried with a 1 + area code + number and without the 1 or any other combination. Still get the same result. The number I'm trying to call is my dad's land line and it works.
06-10-2024 11:02 AM
@eddieO wrote:Hi @Skipppy, have you tried doing a network reset on your phone? (note: this will erase your wifi and bluetooth connections so you will need to reconnect to them)
Another suggestion has been to turn off your phone, remove your SIM card wait a minute or so and then reinsert and turn on the phone, try calling your desired number
You could get the same outcome by toggling airplane mode without all the inconveniences.
06-10-2024 11:02 AM
@Skipppy , that could be due to network loading in the local area. Try toggling airplane mode to re-establish connection to the network.
06-10-2024 09:42 AM
Hi @Skipppy, have you tried doing a network reset on your phone? (note: this will erase your wifi and bluetooth connections so you will need to reconnect to them)
Another suggestion has been to turn off your phone, remove your SIM card wait a minute or so and then reinsert and turn on the phone, try calling your desired number
06-10-2024 09:34 AM
you never able to call those number or if you waited a bit and try , it will go?
and for example, your dad number, is he with Telus?