Error. No data. No calls

[DenisKh]

No data transfer. When I call, it says that you need to select a tariff plan. The money has been debited from the card ($56). SMS from number 988-3838 coming.The account was activated 3 hours ago. I don’t understand anything. Help pls!

[BKNS27]

@DenisKh 

No go if you activate online. PM removed this feature so you need the app to activate the SIM.

[Handy1 · Accepted solution]

@DenisKh  Try the app . It should make the difference , can’t activate on the website no more since the PM app came out . And if same use the link I provided in first reply to contact support to help 

[DenisKh]

I used the website to activate. 

[Handy1]

@DenisKh  and you were using the app to activate ? Not website all activations need the app . Heres a direct link to support to investigate 

send a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437