Error 6UT1: Can’t receive incoming calls, only make outbound calls

[Fishyflyer]

Signed up for $50 Can/US plan using eSim earlier today and I can’t receive any incoming calls.

Whenever someone tries calling me, they get “error code 6ut1: The number you are calling is not in service"

However, outgoing calls work. I tried restarting my cellphone and nothing has worked so far. 

I have tried looking through other posts but couldn’t find any solution

[hTideGnow]

HI @Fishyflyer 

did you port in your number? if you did, you got a text from old carrier and you replied Yes?  If you ported in number, the port was not done.  i will send you a number to call porting team to confirm.  Please check Community inbox for the number