Encountering errors logging in to an existing account

[Dot123]

Is there a fix? Trouble shooting ideas or just wait till fixed?

[Neil11]

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541]

---

@Dot123 wrote:

Is there a fix? Trouble shooting ideas or just wait till fixed?

---

What types of errors are you encountering?  Try running a web browser in incognito/privacy mode or clear the Public Mobile app storage before logging in to see if that helps.