Emergency Alert

[Tiggerccino]

Recently NS just sent out an Emergency Alert, this was real and not a practise. I did not receive this. I have an iPhone 6s and if I go to settings, notifications and scroll to the bottom there is no government alert option to select and turn on. How else can I fix this? 

[Tiggerccino]

My choice is only to enable LTE which it is 

[Tiggerccino]

I was just in my house on wifi but so was my husband and he got it. My enable LTE is on. 

[DOA]

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@Tiggerccino wrote:

Recently NS just sent out an Emergency Alert, this was real and not a practise. I did not receive this. I have an iPhone 6s and if I go to settings, notifications and scroll to the bottom there is no government alert option to select and turn on. How else can I fix this? 

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Go to Settings -> Cellular and make sure 4G is enabled.

[will13am]

@Tiggerccino , where was your phone located when the alert was issued?  Place the phone in the same location.  Does the phone have an LTE connection?  If so, you should have received the alert.  If the phone is connected to 3G, then you would not have received the alert.  

[Triguy]

You should be able to receive them.

https://www.telus.com/en/on/support/article/alert-ready-faq

The following devices have been tested and certified by TELUS for emergency alerting compatibility.

Device list

Alcatel Alcatel A50, Alcatel 1, Go Flip, Pixi 4, Pixi 5, U50, 3T8

Apple Apple Watch 3, Apple Watch 4, Apple Watch 5, iPhone SE, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max Note: Requires iOS version 11.3 or newer for WPA support.

[zblackma]

@Tiggerccinoto get emergency alerts, your phone must be set on or be able to work on 4g LTE. If its like mine, and able to work only on 3G data, it will not get the warnings.  Take care of yourself.