11-19-2022 06:34 PM
11-19-2022 07:07 PM
Try all possible email addresses in the forgot password field.
The one that results in a reset password link being received is the correct one.
11-19-2022 06:35 PM
@Coba you can try using Reset Password link there.
But if that does not work, PM support is your friend, just open ticket with them
1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.
**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".
2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
11-19-2022 06:35 PM
@Coba For help with that either use the Chat Bot Simon to get a ticket or send a private message to CS_Agent
They'll help you find it.