@KristalM
Do you or does she know the 4 digit account pin number? If so and you were not planning on changing the plan you can call 611 from the phone or 1 855 4 PUBLIC and enter the 10 digit phone number and you can purchase data add-ons via the 611/IVR system.
You can purchase the $5/200mb or $15/1gb data add-ons. These are one time purchases that do not expire instead they roll over every 30 days to supplement the plan data as needed. Once they are completely consumed they then disappear from the account.
Alternatively if you contact a customer support agent you can renew the plan early or you can change the plan to a higher data plan. Any $$ rewards will be added to the account on the following renewal after you have completed 30 days of paid service. There is no pro rating at Public Mobile so if you change plans early you forfeit any other services left in the current 30 days cycle and start a new 30 day cycle with the new plan or the early renewed plan.
Alternatively if your daughter is on the points program you may have enough points to redeem for a data add-on as they are discounted when redeeming with points while the 200 MB data add-on is 5pts=$5 the 1 GB data add-on is 10pts=$10. If your daughter is on the $$ rewards program do not switch to public points just for redemptions the old rewards program is a far more lucrative program to be on.
