08-14-2021 05:37 PM - edited 01-06-2022 03:07 AM
How can I change my email and can I have two numbers under one account?
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08-14-2021 05:47 PM
@CRoddick wrote:How can I change my email and can I have two numbers under one account?
I think you are talking about your Self Serve account, right? If so, your answer was given already.
If you are talking about changing your Community email, you can do that yourself under your Avatar at the top right of the page.
As well as one phone number under EACH public mobile account, you also need a unique email associated with each account.
08-14-2021 05:44 PM
@CRoddick You cannot have multiple accounts under one email. PM only allows one email associated with one account.
If You still want to change your email address on My Account , you have to open a ticket with PM using Chatbot
08-14-2021 05:39 PM
@CRoddick wrote:How can I change my email and can I have two numbers under one account?
Each number has its own account.
To change email contact CSA.
08-14-2021 05:38 PM - edited 08-14-2021 05:39 PM
To change your email in your self serve account contact a CSA.
Here’s when and how to contact our Customer Support Agents:
You can only have one phone number per account.