Email reset

[margaret1973A]

I need to reset my email address inside my account. How can I do this?

[hycm53]

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@margaret1973A wrote:

I need to reset my email address inside my account. How can I do this?

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Chat with Simon for changing login email address, if Simon can’t help, he would let you open a ticket.
https://www.publicmobile.ca/en/on/get-help

[darlicious · Accepted solution]

@margaret1973A 

To change your self serve account email you must contact customer support as only they can change your email for you. Scroll down the page and click on SIMon to submit a support ticket or send a private message.

Then keep an eye on your private message box the envelope icon at the top right corner of your screen next to your avatar for a little number to pop up indicating a reply from a CSA.  Responding promptly will speed up service times but expect a reply within the hour.