Email change: "failed policy validation"

[Svch]

@CS_Agent 

When I try and change my email address in eversafe I get the subject error message. This is after trying once and having the app kick me out after sending but not being able to enter the confirmation code. 

[Bayswater]

I've tried this and was still unsuccessful. Any more ways to solve?

[hTideGnow · Accepted solution]

HI @Svch 

you were changing that on Profile, Manage EverSafe ID?

Please use Incognito/Private/Secret mode to login My Account and try again