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10-20-2022 10:03 PM
Hello, I forgot my password and my email is blocked, I cant have access to my account so I can make a payment.
Solved! Go to Solution.
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10-20-2022 11:14 PM
Try some of these locations except Walmart.
You might want to call them first to see if they have PM vouchers.
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10-20-2022 10:14 PM
@CarloP Of course we cannot be 100% sure, so call before you go
Even Shell, some Shell stations are smaller and don't provide the same product and service as the biggest one
Generally, most Shoppers Drug mart/Shell/7-11/London Drugs will carry PM vouchers and are best place to buy because their vouchers can be used immediately. Vouchers from other places might have a 24 hours wait time before it can be used
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10-20-2022 10:08 PM
Are you a 100% sure I can buy vouchers in those location? in two Shell station said they are not selling public mobile vouchers anymore!
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10-20-2022 10:06 PM
HI @CarloP if you can no longer access the email address to get the 2FA code, open ticket with CS agent and ask them to change to another email address
to open ticket with CS Agent:
at : https://publicmobile.ca/chatbot. , start by typing : Forgot Login Information , and follow the prompt after
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10-20-2022 10:05 PM
Go to Shell Gas or Walmart and buy vouchers enough to cover cost of your plan...then dial 611 to add them to your account for renewal.
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