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Jb03
Great Neighbour / Super Voisin

How do I have a private chat in regards to an email issue?

3 REPLIES 3


@Jb03 wrote:

How do I have a private chat in regards to an email issue?


Are you trying to change the e-mail address on your Self Serve account or are you having trouble receiving the Self Serve 2FA code by e-mail?  A Public Mobile CSA can help with that, but if this is a general quetsion about your e-mail service, Public Mobile wouldn't be able to assist with that. 

Meow
Mayor / Maire

You can talk to agent:

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

darlicious
Mayor / Maire

@Jb03 

To send a private message to customer support click on the link below...

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437