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Email Account - Support Needed

rvjwilson
Great Neighbour / Super Voisin

Unable to log into account, cannot recall or locate email used to create account. Requested link to be sent to personal emails to reset, not receiving link. 

4 REPLIES 4

rvjwilson
Great Neighbour / Super Voisin

Messaged support for assistance, thanks. 

rvjwilson
Great Neighbour / Super Voisin

Yes, tried this and checked junk folders, no luck. Thanks

softech
Oracle
Oracle

@rvjwilson 

if your already tried Forgot email or reset password and do not work, please message support for assistance

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

 

 

esjliv
Mayor / Maire

@rvjwilson - have you tried the Forgot your Email link: https://eversafe.id.telus.com/user/forgotemail?locale=en&ForceAuth=true

EDIT, you said 'not receiving link'? Have you checked your spam/junk folder?

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