Edit Account Information

[AMK11]

I am unable to edit my Account Information, specifically my Address - always Invalid Address (it isn't); nor am I able to add an Alternate Phone Number.

When asking the ChatBot it tells me about Telus data speeds, and gets trapped there in a loop.

[AMK11]

Wiped all cache history (hadnt' done so in a while) in Chrome/Linux, did not go incognito; was able to update address.

But also can't use full address descriptors like Court, or Circle, etc. need to use the post office abbreviations like Crt and Cir.

[Hollister]

@AMK11 

Contact an agent with this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[AMK11]

I tried FireFox under Linux, then Chrome under Linux, still no go.

[Hollister · Accepted solution]

@AMK11 

Try using chrome browser. Clear your browser cache and go incognito.