Early renewal of 30 day plan.

[jakusv]

Hi all. 

I am on day 25 of my $50 contract and my data is up. Can I renew early for the $50 and get the new cycle starting now? And if so can you please explain how?

Thanks!

JA

[dabr]

---

@Alex888 wrote:

---

@RossN wrote:

 Hello you shouldn’t need to try to get a hold of a moderator all you have to do is go in and change plan and then go into build a plan and you can do the $50 one there it’s the same price with the unlimited text Canadian phone and 8 GB that should be all you have to do Don’t forget you have to have the available funds in your account or it won’t work good luck

---

That only works for immediate plan changes, he wants to stay on the same plan. Current plans won't be listed under plan change options.

---

@RossN  is right, the work-around to enable an immediate plan change without contacting a moderator is by selecting build your own plan, and I believe he should be able to get the same/similar plan allowing him to access more data.  He can then future date to the same plan he currently has if he wants.

[RossN]

Does it not say he wants to change now because he has no data?

[Alex888]

---

@RossN wrote:

 Hello you shouldn’t need to try to get a hold of a moderator all you have to do is go in and change plan and then go into build a plan and you can do the $50 one there it’s the same price with the unlimited text Canadian phone and 8 GB that should be all you have to do Don’t forget you have to have the available funds in your account or it won’t work good luck

---

That only works for immediate plan changes, he wants to stay on the same plan. Current plans won't be listed under plan change options.

[RossN]

I should add this is found in "my account"

[RossN]

 Hello you shouldn’t need to try to get a hold of a moderator all you have to do is go in and change plan and then go into build a plan and you can do the $50 one there it’s the same price with the unlimited text Canadian phone and 8 GB that should be all you have to do Don’t forget you have to have the available funds in your account or it won’t work good luck

[mynewhome]

you can send a private message to the Moderators by clicking here and request an early renewal date, or also change your plan which will change the billing cycle date

[Alex888 · Accepted solution]

@jakusv You will need to contact the moderators and ask them to renew your plan early, you can send them a message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure that there are funds in your account to cover the cost of the renewal before you contact the moderators.