ESim Purchase - Maintenance Error

[NeedEsim]

I have the same issue

[hTideGnow]

hi @NeedEsim 

you are the 5th or 6th person reporting the issue since yesterday evening.   Look to me it is  a system wide problem and they are still working on it.   I think it is best to wait till tomorrow to try getting the eSIM.  Maybe give them more time, try it tomorrow afternoon 

[Chalupa_Batman]

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@NeedEsim wrote:

I have the same issue

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Contact customer service to get resolved.

Open ticket using Public Mobile Expert Messaging using your Community/EverSafe account.

Select Start a Chat to begin:  https://expert-messaging.publicmobile.ca/guest/pre-chat

[softech]

@NeedEsim 

yes, there is a system issue with eSIM purchase.  This is not a scheduled maintenance.  We have escalated this issue with Public Mobile.  I will update you once we have confirmation that the issue is resolved.