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E sim

Riga
Great Neighbour / Super Voisin

Hello!  I am a pm user.  I have esim installed on my pixel3 device.  I bought a new pixel6a.  How to transfer my pm e-sim from pixel3 to pixel6a??

5 REPLIES 5

Priority
Deputy Mayor / Adjoint au Maire

'Buy a Physical SIM Card or Activate e-SIM'

https://myaccount.publicmobile.ca/en/account/purchase-sim

@Riga 

in case you still need it, eSIM is now available for existing subscribers now, so you can order one to transfer to your new phone:

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing...

Priority
Deputy Mayor / Adjoint au Maire

e-SIM won't be available for Existing Accounts until at least September when Apple releases the SIMless iPhone 15. 

It will force Public to introduce it to everyone, however in the meantime you'll have to resort to a Physical SIM which you can buy on Amazon, Directly from Public Mobile Website, any Mobile Kninik, or Telus Corperate store. 

Call before going to any Physical Loactions to make sure they have and carry SIM Cards before you waste time going. 

softech
Oracle
Oracle

@Riga  sorry, due to system limitation, you cannot migration eSIM to a new phone yet.  

Wait another month or two and PM should have this available.  

If you need to use your new phone now, then you have no choice but to change to a physical sim for now

Handy1
Mayor / Maire

@Riga  Sorry you cannot . eSIM is only for.  New activations for now . You would need get a physical SIM card and change on profile tap of my account like this 

SIM  SWAPPING  profile tabs

Handy1_0-1689818863259.png

 

Note only do this on lap top or computer/ not mobile device

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