10-09-2023 01:49 PM
i can’t access an account without being prompted to give confirmation code. but the number it’s been sent to hasn’t been set up and the phone can’t receive messages yet. so i’m stuck in limbo. i’m trying to set up the SIM manually since i accidentally pressed e-SIM previously and and can’t get rid of it. i can’t even talk to a live person so this is annoying
10-09-2023 02:22 PM
You can send a private message to support from this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
You'll need to check your private messages inbox for a reply (via the envelope top right or by clicking on your avatar to get to "messages"
10-09-2023 01:57 PM
doesn’t work, it’s trying to do a full set up or whatever and it only says to resend code after it expires
10-09-2023 01:50 PM - edited 10-09-2023 01:51 PM
Click, “didn’t get the code“ and it should give you the option to send to your email