Dropped calls, bad reception, can’t text

[SaraB2024]

Dropped calls, bad reception, can’t text. Contacted agent via chat and advised to create online ticket but website won’t allow it

[BKNS27]

@SaraB2024 

Click on Chat bubble and type in Submit a Ticket. 

[hTideGnow]

HI @SaraB2024 

new activation? 

sms is a know issue for new activation, ask support agent to help

Please submit a ticket with CS Agent  by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437