11-15-2023 01:26 PM
Hi, there seems to be a problem with double billing on my account.
10/05- $33.60 (legit)
10/26-$107.10 (legit)
10/29-$32.55 (not legit)
Could you please help me address this mistake?
11-15-2023 01:29 PM
Hi @sfenyuk
If you were charged falsely on your account, please direct message Customer Support agent using the link below, they will be able to figure out the extra charges
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Make sure to monitor the envelope icon on the top right since that is where you will receive the response.