08-28-2022 02:55 PM
Does changing my plan affect my rewards?
I want to keep my current rewards and don’t want anything to do with the new rewards.
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08-28-2022 03:03 PM
no. all your rewards will be in your account as is ... at least if you are a used this promo code 2GBBONUS
or 12MONTHS2GB, those will be losing when you change plan.
Tips: for change plan, use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode, To Login Page
and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..
08-28-2022 03:02 PM
Thanks for the quick reply.
08-28-2022 03:01 PM
No, it won't change your rewards. If you were a customer before January of this year, you'll continue to keep your discounts regardless of which plan you switch to.
The only way your rewards will change is if you choose to change. Otherwise, you'll be on the previous reward system.
08-28-2022 02:59 PM - edited 08-28-2022 03:01 PM
@TMS hi no changing plans will not effect your rewards only if you had a promo when you signed up ex: 2 gigs extra for six months or something similar but rewards are account specific