Does *611 use minutes?

[B12]

Title says it.

[Nezgar]

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@kb_mv wrote:

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@stevenanto wrote:

Is is this public mobile that doesn’t deduct from minutes or has it changed for all carriers. 

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@stevenanto No idea what other carriers count or don't count when it comes to toll free numbers.

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This particular behaviour at least seems consistent across Telus Mobility, Koodo, and Public Mobile. (All telus owned brands). Also, my VoIP home phone provider voip.ms on a pay-per-use plan does not charge for toll free calls.

Keep in mind this behaviour is not "officially" free - but it is for now. It might change at any time, or it might not. 😁 Just monitor your minutes used in your plan semi-regularly (or watch these forums heh) so you aren't surprised if it does change...

[kb_mv]

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@stevenanto wrote:

Is is this public mobile that doesn’t deduct from minutes or has it changed for all carriers. 

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@stevenanto No idea what other carriers count or don't count when it comes to toll free numbers.

[stevenanto]

@kb_mv I remember years ago it used to count into my minutes (when I was with Rogers) I went over my minutes because I had to call lots of toll free numbers that month and then got shocked when the bill came in, called customer service and they said it’s just toll free. Had I called through my landline it would be fine. 

Is is this public mobile that doesn’t deduct from minutes or has it changed for all carriers. 

[Jb456]

@stevenanto  No toll free does not use minutes. Spent hours on toll free calls with stores (missing shipments etc) never once did it charge a minute.

Checking your voicemail does cost minutes. However using TEXTNOW you can listen to voicemails free and save your minutes. I made a quick guide on textnow. Link below.

https://productioncommunity.publicmobile.ca/t5/Community/How-to-15-plan-Check-Voicemail-Free-Textnow...

[kb_mv]

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@stevenanto wrote:

@Nezgar I believe that those do use up your minutes

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@stevenanto No they don't. I made a call to a toll free number last month, 27 minutes long and it didn't count towards my 100 mins.

[stevenanto]

@Nezgar I believe that those do use up your minutes

[Nezgar]

@B12 as an aside, calls to toll free numbers also do not use minutes.

[porcupine]

no it doesn't use minutes 

[redheart2409]

No, it doesn't

[BeachNBeer · Accepted solution]

@B12 

NO