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Do i still have unlimited or does public have “plan may change at any time without notice” clauses

suburban_explor
Great Neighbour / Super Voisin

IMG_4932.png

I took this screenshot when i switched to this plan, but in the app when im looking at my plan the “and unlimited data at a reduced speed” suddenly dosnt appear? Ive used 80% of my data and i still have 14 days. Just want to make sure im not out and about one day and suddenly have 0 data. 

7 REPLIES 7


@suburban_explor wrote:

I click the link snd it says access denied ?


The contents of that link aren't supposed to be accessible.  It's a placeholder to indicate that unecessarily repetitive content was removed from this message thread.

suburban_explor
Great Neighbour / Super Voisin

I click the link snd it says access denied ?


@suburban_explor wrote:

I took this screenshot when i switched to this plan, but in the app when im looking at my plan the “and unlimited data at a reduced speed” suddenly dosnt appear? Ive used 80% of my data and i still have 14 days. Just want to make sure im not out and about one day and suddenly have 0 data. 


Public Mobile can change the plan of any existing customer by giving 30 days of notice.

Meow
Mayor / Maire

I do not recall PM ever changing plans customers subscribed so plan you have should last 'forever'. I strongly believe plan you have will not change without any notification.

Exception was cheapest $10 plan which increased to $13 to persuade people to sign up with $15 or higher plan.

EB0
Deputy Mayor / Adjoint au Maire

@suburban_explor 

Public mobile or any another provider can’t change your plan without notifying you.

if your are still on Boxing Day $50 100GB Canada only plan, you should have unlimited data at reduced speed 512kb after using all of the 100GB 5G full speed, so public mobile should not cut your data, however, I’m not sure how usable the 513k speed for you, if it happens and public mobile cut you after using 100GB, you should contact support then.

Phil_Adelphus
Mayor / Maire

@suburban_explor If that's what you signed up for it shouldn't be changed, normally you keep a plan until you decide to change it yourself.  I'm on an unlimited plan and have been for some time although I've never used the whole data bucket.

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