cancel
Showing results for 
Search instead for 
Did you mean: 

Do I need to cancel service after transfer my number to another service provider which is completed

tanhuifeng
Great Neighbour / Super Voisin

Do I need to cancel service after transfer my number to another service provider which is completed already? If so, how? I am currently not able to log in PM anymore

3 REPLIES 3

Cheetah24
Town Hero / Héro de la Ville

No, you don't need to cancel; it will be cancelled automatically. If you want to verify everything (and ask for your credit card etc to be deleted from system) went smoothly on the PM side you can just ping the service agent and ask for verification which is what I would do.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Handy1
Mayor / Maire

@tanhuifeng  No if you successfully port your number to a new carrier it will automatically close the account and you won’t be charged again 

Sansan
Mayor / Maire

No it's done automatically. 

 

Need Help? Let's chat.