Transfer message not received from previous provider

[RKS2025]

I did the transfer yesterday but I did not receive any message from previous provider(bell). Please tell me what are the next steps to resolve this issue.

[hairbag1]

@RKS2025 

use this link to message Customer Support to restart the transfer process. Make sure those messages aren't going to your junk file in the cell.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437