Didn't get to add promo code on activation today 05 November 2024

[Fonpzo]

I signed up for a $30 plan and registered eSim and activated the account but I didn't get to add the promo code RTGTPSMC.

How do I contact customer service to get the promo code activated now?  The account is new and just activated as of a few minutes ago but it doesn't show the promo code being put to the account. 

[hairbag1]

@Fonpzo 

watch the little envelop icon on top right side will be highlighted when they respond to you. (Might be morning before they respond now)

[Fonpzo]

Thank you.  I used the link and started the process as you told me to.  

[hairbag1]

@Fonpzo 

use this link to start the process of Customer Support help. Give them as much account info as you can...ie: ph #, acct #, name on acct...etc...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437