Delete CC from account?

[BeachNBeer]

So with this new website for "My Account"... How do you completely remove/delete a card on file?..Old site you could go to "Manage My card" and remove the card.

Thanks!! And hope all you guys are well and have enjoyed the summer.

[dust2dust]

You could also change it to an empty visa gift card.

[BeachNBeer]

@Meow thanks bud 👍

[Meow · Accepted solution]

You have to contact agent as now only they can delete your CC info from the PM account. As of now you can only update CC info.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

Watch for envelope in top right corner of Community page. It will show Number of unread emails.