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Great Neighbour / Super Voisin

It shows data has been used when we haven't been using it.  Early morning hours too.   What could be happening?


Mayor / Maire

HI @Angel29   the usage you see could be old , cached.    Login again using Incognito/Private/Secret browser mode and check


And the usage history, PM usually posts only 2 times a day.  It is a total usage for the  12 hours.  

Mayor / Maire

In the usage history Public Mobile reports cummulative data usage twice a day. What you are seeing is the total amount of data used for the roughly 12 hours since the last report entry.

Mayor / Maire

@Angel29 PM does not update the data usage constantly.  In fact, it only update it twice a day.  So, any entry you see is just a total usage between that timestamp and the timestamp of the previous entry.  So, your morning usage use see does not mean it was used in the morning but a total usage for the last 12 hours.


Also, for correct usage reading, always use Incognito mode to login My Account to avoid reading cached old info