03-26-2023 07:25 PM
It shows data has been used when we haven't been using it. Early morning hours too. What could be happening?
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03-26-2023 08:20 PM
HI @Angel29 the usage you see could be old , cached. Login again using Incognito/Private/Secret browser mode and check
And the usage history, PM usually posts only 2 times a day. It is a total usage for the 12 hours.
03-26-2023 07:32 PM
In the usage history Public Mobile reports cummulative data usage twice a day. What you are seeing is the total amount of data used for the roughly 12 hours since the last report entry.
03-26-2023 07:32 PM
@Angel29 PM does not update the data usage constantly. In fact, it only update it twice a day. So, any entry you see is just a total usage between that timestamp and the timestamp of the previous entry. So, your morning usage use see does not mean it was used in the morning but a total usage for the last 12 hours.
Also, for correct usage reading, always use Incognito mode to login My Account to avoid reading cached old info