12-03-2019 09:07 PM - edited 01-05-2022 08:17 AM
Been PM a little while now. For the first 2 moths or so I had my allocation of data and used it. Now all of a sudden I can't get on the internet with the cellular data although it appears to be available on my account. I have done their recommended test, but still in internet.
12-04-2019 03:02 AM
You can try resetting APN settings
12-04-2019 02:58 AM
Are you using the same phone? Did you reset your settings by any chance?
12-03-2019 09:28 PM
@Toy wrote:Been PM a little while now. For the first 2 moths or so I had my allocation of data and used it. Now all of a sudden I can't get on the internet with the cellular data although it appears to be available on my account. I have done their recommended test, but still in internet.
Your APN settings may be changed somehow.
Enable your data and restart your phone to get the APN setup automatically. If restart does not work, your need to manually setup APN settings
https://apn-canada.gishan.net/en/apn/public-mobile
If you are using a LG phone, do a network reset may fix it.