7 hours ago
- last edited
47m ago
by
computergeek541
I recently changed my plan (upgraded) and now my phone says I am on low data as I am having a warning downloading an app, (never happened before) but my account says I have only used a small percentage of my data? Why would this be?
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6 hours ago
Thank you.
7 hours ago - last edited 7 hours ago
Please note that PM is on a 30 days cycle and your phone data app is on a monthly cycle so it won’t match up.
The accurate data usage would be on your account online or PM app. Your usage is update twice a day. Around noon and around midnight.
7 hours ago
the warning is from your phone, it is your phone's AI seeing unusual data use pattern and give you the alert. you can ignore it.
7 hours ago
But why would I get a warning if my data is not low? Also my phone says my cellular data in the current period is 47.9GB. Would that be what I used, or what is available?
7 hours ago - last edited 7 hours ago
check your phone, you probably have a data warning and cutoff setting on your phone. Common settings on Android
Also, some Android has a high usual alert by itself, it does not mean you are low with data on PM, just the phone itself sees unusual data use pattern and give you an alert