Data

[2023Amy]

I Recently purchased the Canada US plan with 40 GB of data. It says I’ve used 75% of my data in the last two days which is almost impossible. I can’t seem to get any help when I go to all the steps on the app. Very frustrated I’m at the point of canceling my service.

[DennyCrane]

Those text warnings can go out in error sometimes. Check your account in Incognito Mode, as suggested.

[dust2dust]

What is "it"? Your phone? Your account? A text from 611?

[hTideGnow]

HI @2023Amy 

Maybe just browser cache problem.
Please use Incognito/Private/Secret mode on your browser to login My Account. 

Check if the usage is updated 

If same, please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

@2023Amy 

try this to confirm...