05-09-2022 06:56 PM
05-09-2022 11:56 PM
@Freay wrote:@Jacob2222 The data plan is only within Canada not outside the country I suppose the US is not working as well. If you go outside of Canada there is Data Roaming, you can talk to customer service directly, To contact customer support: Submit a support ticket via Simple--Simon the chatbot click here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
In this situation, there's isn't any reason for the customer to contact Public Mobile. The service being requested isn't offered.
05-09-2022 11:52 PM
@Jacob2222 The data plan is only within Canada not outside the country I suppose the US is not working as well. If you go outside of Canada there is Data Roaming, you can talk to customer service directly, To contact customer support: Submit a support ticket via Simple--Simon the chatbot click here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
05-09-2022 07:28 PM
Much more reliable and cost efficient to go local for sure.
05-09-2022 07:03 PM
Unfortunately, Public mobile does not offer international roaming (except for USA, where you will need to purchase extra 10 day roaming packages). Your Public mobile service will not work in Asia. Cheaper to purchase a local SIM card and use data that way.
05-09-2022 07:03 PM
@Jacob2222 The bad news is NO. PM's service only work in Canada or US (with roaming add-on). So, the data won't work in Asia
Good news is that Asia has cheaper data there, so, you can get local data SIM cheaply to get connected
You might want to setup a VoIP acocunt with TextNow or Fongo to make free calls and text to Canada
And make sure you change your 2FA method to email (not as safe) or Authenticator app (best) if you need access to your banking, email or social media.
05-09-2022 07:02 PM
Public Mobile service will not work anywhere outside Canada or the U.S. (plan that includes roaming or roaming add-on required for use in the U.S.).