Data

[Mmrgreen1]

i have an iphone5 with the cheapest $15 plan that comes with 250mb of data.  Last night I used the amazon music app while connected to the wifi at my workplace. 1 hour later I notice text messages that say I’ve used 100% of my data.

I’m a bit confused as to why data was being used. I use this app at home all the time and never had an issue.  Any ideas?

[Anonymous]

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@Mmrgreen1 wrote:

Texts came from 611.  I’ve just turned off cellular data. I didn’t know that was a thing as this is my first smartphone.

thanks guys!

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Would you be interested in posting a screenshot of that?

That would be a new thing that all the regulars would like to see. Well...me anyway.

You'll also want to make sure the failover from wifi to cell data isn't on.

[Mmrgreen1]

Texts came from 611.  I’ve just turned off cellular data. I didn’t know that was a thing as this is my first smartphone.

thanks guys!

[Anonymous]

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@Mmrgreen1 wrote:

i have an iphone5 with the cheapest $15 plan that comes with 250mb of data.  Last night I used the amazon music app while connected to the wifi at my workplace. 1 hour later I notice text messages that say I’ve used 100% of my data.

I’m a bit confused as to why data was being used. I use this app at home all the time and never had an issue.  Any ideas?

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Are you sure the text came from here? Like from 611? Or did your phone tell you this? It would be news to me that there's a 100% used notification.

[gpixel · Accepted solution]

@Mmrgreen1 only enable data when you plan on using it. otherwise disable it

Disable apps auto update
iTunes & App Stores > Turn Off Use Cellular / Mobile Data

Disable background data
Go to Settings > General > Background App Refresh > Turn it Off entirely or by selective Apps

Disable iCloud sync
Go to Settings > Cellular / Mobile Data > Turn Off iCloud Drive

Disable Wifi Assist
Go to Settings > Cellular / Mobile Data > scroll to bottom > Wi-Fi Assist > turn OFF

Disable data on certain apps
Go to Settings > Cellular > Scroll through and disable applications you don't want to used your Cellular Data

[hairbag1]

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@Mmrgreen1 wrote:

i have an iphone5 with the cheapest $15 plan that comes with 250mb of data.  Last night I used the amazon music app while connected to the wifi at my workplace. 1 hour later I notice text messages that say I’ve used 100% of my data.

I’m a bit confused as to why data was being used. I use this app at home all the time and never had an issue.  Any ideas?

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Whenever you don't need data...manually turn it off.

[ShawnC13]

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@Mmrgreen1 wrote:

i have an iphone5 with the cheapest $15 plan that comes with 250mb of data.  Last night I used the amazon music app while connected to the wifi at my workplace. 1 hour later I notice text messages that say I’ve used 100% of my data.

I’m a bit confused as to why data was being used. I use this app at home all the time and never had an issue.  Any ideas?

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Do you have wifi assist turned on?  It will use data if the wifi signal is weak.  Could your phone have been running some updates as well over data?