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08-22-2019 10:12 PM - edited 01-05-2022 06:35 AM
my data stopped whats going on? I am not due till next week to buy more time?
Solved! Go to Solution.
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08-22-2019 10:41 PM
says public mobile and then the network that you are trying to join has security issues
for example the login page might not belong to the organisation shown continue anyway via browser not sure why getting this then it showed Telus
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08-22-2019 10:41 PM - edited 08-22-2019 10:42 PM
Hi @RODNEY2008
You will receive an sms tomorrow if you are eligible for bonus data, which probably you are as you will renew next week. Now they don't say when the data will be applied to the account, only within 2 weeks, if you are lucky it may even be the next day.
Do you need data right away, how long can you wait?
What plan are you on?
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08-22-2019 10:37 PM
you will get 5 GB data. Lots more than 1 GB in the $25 plan.
https://www.publicmobile.ca/en/on/plans/40for4500MB-3Gspeed
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08-22-2019 10:34 PM
I am payting 25 a month may go to 40 a month whats that give for data? I use for emails:
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08-22-2019 10:33 PM
If you don't see something like above in your overview page, that means you ran out of data.
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08-22-2019 10:26 PM - edited 08-22-2019 10:28 PM
@RODNEY2008 hi if you dont see any in your data and add ons then that means you used it all, if you click on view my usage it will show you there also
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08-22-2019 10:23 PM
I dont see how much I have and had used sorry:
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08-22-2019 10:16 PM
You likely ran out of data.
You could either change to another plan with data (different amount) immediately, add a 1 GB data add on (for $30) or contact moderator to renew your plan earlier.
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08-22-2019 10:14 PM
@RODNEY2008 Hi if you have a self serve account just under your data and add on section if you don't see any showing then you have used all of it

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