09-10-2018 09:05 AM - edited 01-05-2022 01:44 AM
Hi, I paid my bill 9 days later, and just to see if everything is up and running I try out every feature in my plan. So everything is fine except for my data. Why is it that I am failing to get my data? Please help thank you.
09-10-2018 09:46 AM
@Fp_xo97, it is likely an APN setting issue. Please check the APN to make sure it is correct. The proper APN is found in this link.
https://apn-canada.gishan.net/en/apn/public-mobile
09-10-2018 09:15 AM
Go to your browser and type in http://example.com. Does it redirect to https://www.publicmobile.ca/en/on/zero-balance?
09-10-2018 09:10 AM
Quick first questions for you.
1. Is your data enabled on your device?
2. If yes, have you set up the APN settings for Public Mobile on your device yet?
