07-14-2024 11:48 AM - last edited on 07-14-2024 01:23 PM by computergeek541
Why a new subscriber cannot access data?
07-14-2024 03:26 PM
You will need to contact customer service agent to fix your issue. Either via the following link:https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-14-2024 12:15 PM
@Help9 physical sim or eSIM??
make sure to remove old sim from previous mobile carrier or disable old esim. And then go to click Reset Network Settings
07-14-2024 12:12 PM
Talk is fine but cannot send/receive texts or access data unless connected to wifi. I have tried all suggested solutions from chat box and tried rebooting phone. Nothing helps so far.
07-14-2024 11:52 AM
@Help9
Does talk and text services work?
Which model phone are you using?
May a reboot of your phone. Or network reset of phone.
