cancel
Showing results for 
Search instead for 
Did you mean: 

Data usage status 1024MB used, data usage history shows less than 5MB

Trikenstein
Good Citizen / Bon Citoyen

There is a discrepancy in my data usage status (1024MG used) vs the Data usage history (less than 5MB). What is the reason? Looks like mobile data still works at the moment. However, is there any risk my data will be cut off?

 

PubMobile_DataUsage_Discrepancies.png

2 REPLIES 2

Trikenstein
Good Citizen / Bon Citoyen

Works, incognito mode shows "4.30 MB used". Multiple refreshes of the my account page on the "normal" browser mode still show the incorrect information. Not sure what happened. The page shows animation like it is calculating real time summary status.

will13am
Oracle
Oracle

@Trikenstein , please login to your account using incognito mode on the browser.  You are probably seeing cached information that is outdated.

Need Help? Let's chat.