Data turned on - Not receiving Data

[Brentimir]

Hi there,

Just joined Public Mobile. I have data in my plan - my data is turned "on", but I am not actually connected to any data (for example, YouTube does not load). I have a Sony Xperia XA. 

Everything else is functioning fine - calls, text, wifi, etc. Just no data.

Help?

[Anonymous]

---

@arianapham wrote:

I resemble your case and don't know how to solve it

---

 @arianapham 

What make/model/submodel phone is it?

Has data ever worked here?

Have you checked to make sure you see data in your overview data & add-ons area?

Find your phone on this list:
Officially Recognized APN Reference

If your phone isn't there maybe these might work:
APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

[arianapham]

I resemble your case and don't know how to solve it link

[phamyen]

MARVEL Strike Force apk - download apk is a turn-based role-playing game, where players have the lives of any of their favorite Marvel superheroes. Recruiting Marvel classics such as Spider-Man, Thor, Captain America or Doctor Strange; or join with evil forces like Crossbones, Loki, Venom or Kingpin (among others).

[Anonymous]

---

@Brentimir wrote:

Hi there,

I inputted the exact APN setting values and names... but nothing happens. I ensured that the new APN is being used (it is my only APN available). I then turn my data on, try sending a picture message... but nothing happens. I am still not connected to any data network. I also tried downloading the app suggested, but it didn't really offer anything new compared to the steps alredy provided.

So, what now?

---

Did you go here and find your phone?

Officially Recognized APN Reference

Edit: nvm. your phone is there

[hycm53]

Re: Data turned on - Not receiving Data

@Brentimir You can Google MyNewAPN_test.apk. This is working for Asus Zonfone 4 Max that I have and I'm not sure it's working for you phone, but anyway you can try it. 

You can pm me I will sent the app to you if you can't find it. But you will take your own risk, I shall not be responsibilities for any damage your phone.

[Brentimir]

Hi there,

I inputted the exact APN setting values and names... but nothing happens. I ensured that the new APN is being used (it is my only APN available). I then turn my data on, try sending a picture message... but nothing happens. I am still not connected to any data network. I also tried downloading the app suggested, but it didn't really offer anything new compared to the steps alredy provided.

So, what now?

[hycm53]

@Brentimir If still doesn't work, you may try install this app, but I'm not sure it will work.

https://apk-dl.com/apn-settings/net.thenatureweb.apnsettings

[hycm53]

@Brentimir Fellow this link to reset your phone APN:

https://apn-canada.gishan.net/en/apn/public-mobile/sony-xperia-xa

[jotsang]

---

@Brentimir wrote:

Hi there,

Just joined Public Mobile. I have data in my plan - my data is turned "on", but I am not actually connected to any data (for example, YouTube does not load). I have a Sony Xperia XA. 

Everything else is functioning fine - calls, text, wifi, etc. Just no data.

Help?

---

Double check your APN settings as per instructions here:

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartp...