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Data theft

BarbF223
Great Neighbour / Super Voisin

Someone accesses my account and uses, or steals, about 200 mb of data every evening until the account is empty. Has anyone experienced this?

 

edited by computergeek541:  changed category labels as this discussion isn't related to Community

5 REPLIES 5

The 200Mb is a daily startup cache usage.. while it shows there on the usage history, it does not really using up your daily allowance 

BarbF223
Great Neighbour / Super Voisin

Thank you. No iPhone. But I have turned off all apps that were authorised to use data. I will watch again this evening.

Chalupa_Batman
Mayor / Maire

@BarbF223 wrote:

Someone accesses my account and uses, or steals, about 200 mb of data every evening until the account is empty. Has anyone experienced this?


Nobody is stealing your data. There is something updating on your phone. Not sure what phone you have but there should be somewhere in the settings to tell you what is using your data. There are apps that also tell you what's using your data. Just a side note, if you have an iPhone and you send iMessages, that uses data. 

Handy1
Mayor / Maire

@BarbF223  Public mobile only updates the usage 2x a day so you’re always seeing the mast 12 hours used . So you think it’s possible when it updates when your asleep it just the day you used the prior 12 hours before and that’s it 

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