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Data stops working on LTE

Shutdown
Model Citizen / Citoyen Modèle

Right now when I'm using LTE to download a game the data will stop working and I'll need to reboot. This is reoccuring so I decided to try 3g and no issue. I'm wondering if this is a PM problem or my phone issue. I have a moto g4 play and generally never have issues with LTE unless I'm downloading something big on LTE

7 REPLIES 7


@Shutdown wrote:

 @Luddite do you still have the issue with 3g? When I switched to 3g it stop happening so I decided to stick to 3g.


Same as you; at home 3g is more stable.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Shutdown
Model Citizen / Citoyen Modèle

 @Luddite do you still have the issue with 3g? When I switched to 3g it stop happening so I decided to stick to 3g.

Likely just your location; it happens to me at home.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Shutdown
Model Citizen / Citoyen Modèle

I'm on fall promo with plenty of GB to spare.

mimmo
Retired Oracle / Oracle Retraité

Are you on one of the 3g plans or full LTE? The full LTE are not throttled.

Shutdown
Model Citizen / Citoyen Modèle

Really don't want to do that would rather just stick to 3g since it's unthrottled speed.

mimmo
Retired Oracle / Oracle Retraité

Only way to check is to pop sim into a different phone and see if it happens again.

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