Data not working

[FrankThiessen]

Please help me get my data working on my phone.

[FrankThiessen · Accepted solution]

Hello Friend.  With my wifi off, my data is now working, Thank you for your help

[FrankThiessen]

Hello Friend. My phone is a Samsung Galaxy A5, model #

sm-A520W

I will reset the network. Please be patient with me. I have never done this before

[hTideGnow]

HI @FrankThiessen 

Give us more information, what phone is yours?

the first thing to do.  Click Reset all Network and it will hopefully update the correct APN

If not, then you will have to update the APN settings manually

• Name: Public Mobile
• APN: sp.mb.com
• Username: (Not set – Leave it blank)
• Password: (Not set – Leave it blank)
• Proxy: (leave it blank – not set )
• Port: (Leave it blank – not set)
• Server: (leave it blank )
• MMSC: http://aliasredirect.net/proxy/mb/mmsc
• MMS Proxy: 74.49.0.18
• MMS Port: 80
• MCC: 302
• MNC:220
• Authentication type: (none)
• APN type: (default,supl, mms)
• APN protocol: (IPv4)
• Bearer: (Unspecified)
• Mobile virtual network operator: (none )

[dust2dust]

Log in to your and click on any little spinner refresh icons you see or use private mode to try to see updated information.