Data not working

[Send2ssj]

Data has not been working for months just found out any ideas how to fix issue .

[Triguy]

Log into your account to check if you have data showing.  Make sure you have the correct APN settings.

Check your APN settings.

Here’s how to set up data in 3 steps:

1) Tap:

• Settings
• More
• Access Point Names
• New APN Settings

2) Input this info:

•   Name: Public Mobile
•   APN: sp.mb.com
•   MMSC proxy: 74.49.0.18
•   MMSC: http://aliasredirect.net/proxy/mb/mmsc
•   MMS port: 80
•   MCC: 302
•   MNC: 220

3) Leave all the other fields blank. Hit save.

Try rebooting your phone.

[esjliv]

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@Send2ssj wrote:

Data has not been working for months just found out any ideas how to fix issue .

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@ ummm? If you just found out, how do you know if has not been working for months?

You could try:

• reboot phone
• toggle to airplane mode for a few minutes, then back to regular mode.
• try SIM in another compatible Public Mobile device
• If trying in another phone works, reset network settings on device that it does not work on.

[Send2ssj]

let me check thx for the quick reply

[Staliger]

@Send2ssj Go to self-service profile and check how many data do you have there. Di you have working data previously? Did you change your phone?

[Anonymous]

 @Send2ssj : Has mobile data ever worked here? Do you see the data line item under My Data & Add-ons?