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Data not working???

Jamie50
Great Neighbour / Super Voisin

My data will not turn on?  All apps say no Internet.  This is an android operating system.  I'm showing a connection at the top of my screen it says I'm connected but I'm not getting any access to the internet. The Wi-Fi works perfectly.

2 REPLIES 2

softech
Oracle
Oracle

@Jamie50 

try update your APN

(if you have an OnePlus, there might be a bit more work than simply updating.  Many confirmed that you need to delete the current APN profile first.  Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces.  Remember to save the new APN and then reboot the phone before you try) 

APN: sp.mb.com
         (or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
             (or try:  http://aliasredirect.net/proxy/mmsc)
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

hTideGnow
Mayor / Maire

hi @Jamie50 

what phone do you have? Which brand and what model?

first, reboot phone and click Reset network settings

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