Data not working while in US Roaming with $34 50 gb Canada US plan

[Jasonyu08]

Hi,

I switched my public mobile subscriptions yesterday for both mine and my wife’s phones. My previous plan didn’t include any US roaming, but the new plan should have voice and data roaming to the US. We’re in New York right now and the voice works but not the data. I have cellular data roaming turned on. What could be wrong? Both our phones are having the same issue. 

thanks! 

[Jasonyu08]

I think that worked! 🤞thanks!

[Handy1 · Accepted solution]

@Jasonyu08  Try putting your phone to 4G/LTE and not 5G . Make sure your connected to T mobile or AT&T see if that helps 

[softech]

@Jasonyu08 

if voice work, data should do the same.  

did you turn on the Mobile Roaming data on your phone?  While roaming is free for your , the toggle on the device itself still need to be on