Data not Working

[Brady2004]

Hey I recently just changed plans to one with 15gb of 4G data (I was getting 8.5gb on 3G) and now that I have swapped my data has slowed down horrendously. I’ve done everything SIMon says and that hasn’t helped I need real help. Thank you in advance

[cellphoneuser1]

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@Handy1 wrote:

@Brady2004  

Try again  incognito mode/private mode or simply try refreshing the page on the yellow circle while signed in to public mobile

Refresh page.                                ^^^            

also when changing from 3G to 4G it can take up to 48 hours for you to notice the difference in speed 

edit out your cellular data on 4G /LTE automatic 

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Yes, the speed change can take 48 hours but that shouldn't cause a slowdown.

[Brady2004]

Thank you I’ll wait a few days and see

[Handy1 · Accepted solution]

@Brady2004  

Try again  incognito mode/private mode or simply try refreshing the page on the yellow circle while signed in to public mobile

Refresh page.                                ^^^            

also when changing from 3G to 4G it can take up to 48 hours for you to notice the difference in speed 

edit out your cellular data on 4G /LTE automatic