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Data lagging

DDM69
Deputy Mayor / Adjoint au Maire

I'm in the Kitchener / Cambridge area of Ontario and normally don't have any issues but my data seems to be taking longer to load.  Anyone else having this problem?

2 REPLIES 2

esjliv
Mayor / Maire

@DDM69 wrote:

I'm in the Kitchener / Cambridge area of Ontario and normally don't have any issues but my data seems to be taking longer to load.  Anyone else having this problem?


@DDM69 , I am not in that area. There are not outages currently being reported in that area: https://www.telus.com/en/on/outages

 

Were you possibly in an area that was difficult to get a signal...like a concrete building, basement, etc.

 

When that happens try toggling your Network Connection found under Mobile Networks. See what options you have:

esjliv_0-1613253716040.png

TheGx
Deputy Mayor / Adjoint au Maire

@DDM69 :Do you ever use VPN? I find switching VPN servers frequently help mobile data and WiFi when slow, or turn off VPN altogether when not needing the security of VPN.

 

Also, getting the latest software update for your phone should help too.

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