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Data issue

Iamnightmare83
New in Town / Nouveau en Ville

I went to put extra data of 10 bucks on my account but accidentally put us romaing data and I dont go to the states so can we fix this ?

7 REPLIES 7

srlawren
Retired Oracle / Oracle Retraité

@Kim1971kim wrote:

Contact public mobile they might be able to reverse it and switch it over 🙂


@Kim1971kim uhm, @dabr and I already said that 9 hours before you.  What value did this add?


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geopublic
Mayor / Maire

@Iamnightmare83  Submit a ticket to PM and ask if the can change it.

PMST.png

 

 

Kim1971kim
Great Citizen / Super Citoyen

Contact public mobile they might be able to reverse it and switch it over 🙂

srlawren
Retired Oracle / Oracle Retraité

@computergeek541 wrote:

@srlawren wrote:


@Iamnightmare83 first off, The Lounge is the wrong place to put this question.  


moved


@computergeek541 much obliged!


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@srlawren wrote:

@Iamnightmare83 wrote:

I went to put extra data of 10 bucks on my account but accidentally put us romaing data and I dont go to the states so can we fix this ?


@Iamnightmare83 first off, The Lounge is the wrong place to put this question.  This area is for off-topic conversations (politics, weather, TV, really anything other than Public Mobile and phones).  


moved

dabr
Mayor / Maire

@Iamnightmare83 wrote:

I went to put extra data of 10 bucks on my account but accidentally put us romaing data and I dont go to the states so can we fix this ?


You'll need to submit a ticket via SIMon to moderators who will be able to give you the correct add-on.  Click here: https://publicmobile.ca.ada.support/chat/

 

When interacting with SIMon chatbot, type in 'talk to rep', then select 'contact us' then select 'submit ticket' and follow the rest of the prompts.

 

Your post is also in the wrong place, so I'm hoping @Luddite  is still around, or perhaps one of the other oracles can repost it under the relevant heading for you.

 

srlawren
Retired Oracle / Oracle Retraité

@Iamnightmare83 wrote:

I went to put extra data of 10 bucks on my account but accidentally put us romaing data and I dont go to the states so can we fix this ?


@Iamnightmare83 first off, The Lounge is the wrong place to put this question.  This area is for off-topic conversations (politics, weather, TV, really anything other than Public Mobile and phones).  As such, many helpful folks may have missed it entirely.

 

To get the help you're looking for, you'll have to log a ticket with the moderator team.  See the "?" in a circle that's in the bottom right of this window? (And every page of the community.)  Click that to get started.


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